Facing increased competition from big-box and online retailers, Toys R Us announced that it will be closing all 800 of its U.S. stores. In the words of one brand management professor, the toy retailer also missed the mark on providing a winning customer experience: “You can find more zest for life in a Walgreens.”

The Washington Post

Tech columnist Farhad Manjoo spent two months relying solely on newspapers for his news—with some interesting results. Not only does he now consider himself better informed and more intellectually well rounded, but he also found himself less anxious and with more free time on his hands.

The New York Times

Fully 84% of 18- to 29-year-olds have read a book in any format during the past year, including 75% who’ve read a print book—both the highest share of any age group. This generation’s affinity for reading, which began at an early age, defies the common notion that technology is turning us into a semi-literate society.

Pew Research Center

A new piece chronicles how utility companies are adapting to the digital age by investing in frontier technologies, from grid maintenance software to electric vehicle charging stations. Once a low-risk, low-reward sector known for its steady dividend yields, utilities have been forced by the green revolution to take a leap of faith in finding new revenue streams.

Bloomberg Business

Featured Reports

Jun 07, 2017

Do Brands Need Safe Spaces?

from Social Intelligence

The close, personalized bonds brands seek to form with consumers are becoming more fraught in a polarized era.

Trending Topics

What are users most interested in lately? Below are last week’s five most visited topics (and their respective categories).
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